Earlier this week, Samsung sent out its remarkable new folding smartphone to a number of media outlets.
Perhaps now it wishes it hadn’t.
Bloomberg’s Mark Gurman:
The screen on my Galaxy Fold review unit is completely broken and unusable just two days in. Hard to know if this is widespread or not. pic.twitter.com/G0OHj3DQHw
— Mark Gurman (@markgurman) April 17, 2019
CNBC’s Steve Kovach:
After one day of use… pic.twitter.com/VjDlJI45C9
— Steve Kovach (@stevekovach) April 17, 2019
Oh dear, oh dear, oh dear.
Samsung said it had received “a few reports” of damage to the main display, and would “thoroughly inspect these units in person to determine the cause of the matter”. But it’s a significant setback to the company’s hopes of wowing the world with what, at first glance, was a very impressive
feat of engineering.
It appears one explanation for the problems is that some reviewers removed a film that went over the screen, thinking it was the typical protective layer you find on all new smartphones to keep the screen in good condition until you buy it.
Bloomberg’s Mark Gurman removed his, as did the highly-regarded YouTube reviewer, Marques Brownlee.
